ERP Software for Service Based Businesses
Most of an ERP is about goods, which is why a service business usually gets sold a cut-down version of one and then spends a year working around the half that does not apply.
The problem
What a service business does not need, and keeps being sold
Half the system is about stock
Screens that insist on a warehouse, a quantity and a delivery note for something that is a person’s time.
Invoicing lives outside the books
Invoices are written in one tool and typed into another, so the receivable and the ledger disagree by whatever was missed.
Payroll is the biggest cost and the loosest record
For a people business the salary bill is the business, and it is usually the thing kept in a spreadsheet.
No single view of what a client owes
What was quoted, what was invoiced and what was paid are three different places.
The answer
How Biznify fits a service business
The item master itself has a type. A service item keeps no stock, has no reorder point and needs no delivery note, and every document downstream of it behaves accordingly.
- Service items, no stock
- Quote to cash
- Payroll in the same system
What you would use
The parts a service business actually uses
Items typed as a service
One switch on the item and the chain stops asking where the goods are — no stock tracking, no reorder point, still a line on the invoice with its own sales account and VAT.
Quotation to payment, with nothing to ship
Quotation, order, invoice and payment, priced off a price list per customer, with payments verified before they clear.
The whole HR side
Attendance, shifts with grace periods and overtime caps, rosters, leave, and payroll carrying the bonuses actually paid here.
A client ledger that links back
A running balance where every figure links to the document that made it, with credit memos and batch payments behind it.
Questions
Frequently Asked Questions
Can I invoice for services rather than products?
Yes. An item can be typed as a service, which turns off stock tracking, the reorder point and the delivery step while leaving it a normal line on the invoice with its own account and VAT rate.
Is there timesheet or project billing?
No. We found nothing for booking hours against a job, costing a project or turning time into an invoice line. If your bill is built from hours worked you would total those elsewhere and enter the result, so raise it early.
Does it handle payroll for a people business?
Yes, and it is one of the stronger parts: attendance, shifts, rosters, leave and holidays, pay heads including Eid Bonus and Baishakhi Vata, payslips and salary sheets.
Can I see everything one client owes in one place?
Yes. Each customer has a running-balance ledger with orders, invoices, payments and credit memos behind it, and customer aging shows how long a balance has been outstanding.
Other industries
ERP for every kind of business
- SME BusinessThe whole thing, at a small scale
- Retail ShopCounter, stock and daily takings
- Wholesale BusinessBulk pricing, credit and collections
- Distribution & Supply ChainRoutes, vans and delivery to shops
- Manufacturing BusinessRaw material in, finished goods out
- E-commerce BusinessOnline orders beside the shop floor