Unlock Efficiency with Smart Returns Management
Easily track product returns, issue refunds, and keep your sales records updated across all customers and transactions.
How it works
How Returns and Refunds Module Work?
Sales Returns Overview
View and manage all returned products with complete return dates, references, and amounts.
Initiate Sales Refund
Process refunds based on approved returns using the customer’s payment method and maintain accurate records.
Track Refund Status
Instantly check the status of all refunds—whether refunded or pending—for transparent handling.
Integrated with Sales Invoices
Connect each return and refund with its original invoice and order for seamless reconciliation.
Real-Time Update
The module updates totals in real-time for returned amounts and refunded balances.
Questions
Frequently Asked Questions
What is the Returns & Refunds module used for?
It handles customer return requests and processes eligible refunds efficiently.
Can I issue a partial refund?
Yes, partial refunds can be processed based on the return value.
Are returns linked to original invoices?
Yes, every return and refund is linked to its original sales invoice and order.
How are refunds paid to customers?
Refunds can be issued via the original payment method such as cash or account transfer.