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Easily manage returns with Biznify POS

POS Return Management module lets you log, review, and monitor return transactions directly from POS counters.

How it works

How POS Return Management Works?

  • Return List View

    Displays return number, date, order, counter, customer, and refund amount.

  • Counter Integration

    For accountability, each return is linked to its respective POS counter session.

  • Customer Association

    Identifies which customer initiated the return, including walk-in clients.

  • Return Filters

    Apply filters like customer, counter, and date range to locate returns quickly.

  • Real-Time Totals

    See the total refund amount issued instantly at the bottom of the list.

Questions

Frequently Asked Questions

Can I issue returns for any POS order?

Returns can be processed only for completed POS orders.

Does the module calculate return totals automatically?

Yes, the return amount is auto-calculated based on the original billing.

Can walk-in customer returns be tracked?

Yes, walk-in returns are recorded just like registered customer returns.

Are POS returns linked to inventory?

Yes, returning products automatically updates inventory stock.